Skip to content
Adil Masood
View ResumeLet's talk
Back to projects
04

PORTFOLIO BUILD · FULL-STACK · WEB

CivicResolve

A full-stack civic complaint platform where citizens track cases and staff manage assignments, deadlines, and case history.

Visit Live ProductGitHub
CivicResolve complaint-management dashboard

Role

Designed and built the full-stack portfolio system, including the interface, data model, authentication, and permission checks.

Period

2026

Platform

Web

Selected Stack

Next.js · TypeScript · Prisma · PostgreSQL

01/

The Problem

The need

A public-service complaint needs visible progress for the person who filed it and controlled actions for the team handling it.

02/

The Solution

How the product helps

CivicResolve gives each role a focused workspace while keeping case progress, ownership, and deadlines visible.

03/

My Contribution

What I built

I designed the product workflow and built the role-specific dashboards, server-side checks, SLA rules, and case history.

  • Designed the data model for cases, departments, updates, deadlines, notifications, and audit history.
  • Built separate experiences for citizens, officers, department managers, and administrators.
  • Implemented server-side permission and workflow checks before case updates.
  • Added public tracking, deadline states, and scoped PDF and CSV exports.
04

Key product features

  • 01Citizen submission and public complaint-number tracking
  • 02Staff workspaces for assignment, status updates, and deadlines
  • 03Admin management, notifications, audit history, and exports

Selected technologies

  • Next.js
  • TypeScript
  • Prisma
  • PostgreSQL

Impact & Outcome

A deployed portfolio system with public tracking, role-specific dashboards, deadline handling, and linked source code.

Need a responsive product interface or frontend integration?

Let's Discuss Your Project